HDFC Bank once again failed in its digital transactions. Customers have taken it to Twitter to show their displeasure against this failure.
Something similar had occurred in December last year when customers complained that they were unable to pay their loan EMIs or settle credit card bills on time.
RBI deputy governor M.K. Jain had said in December that the regulator has taken into account the outage and has deployed a team of experts to investigate the matter. The RBI team will investigate the reasons behind the outage and accordingly give directions to HDFC Bank, Jain had said.
Customers took to Twitter to complain about the unavailability of the bank’s internet banking, unified payments interface (UPI), and even debit and credit cards.
“An unexpected outage at one of our data centers has impacted some of our services. We are working towards the restoration of the services, which shouldn’t take long. The inconvenience is sincerely regretted,” said a tweet by one of HDFC Bank’s official accounts.